COVID-19 Letter From Our Administrator
Dear Family,
I would like to personally thank you for your patience and understanding during this very unusual time we are all facing. We thank you for your kind words and support we have received.
Most of you already know that we are an Athena Health Care Systems is part of Southern New England’s largest provider for skilled nursing and post -acute care services. We have access to many policies and procedures to plan for such circumstances and access to additional resources for planning and contingencies.
Some of those contingencies include ensuring that we have adequate staffing in times of natural and other disasters and access to needed provisions to ensure uninterrupted care of our residents, including food, medical supplies and other necessities.
Laurel Ridge has many policies and procedures for regular cleaning and infection prevention protocols which we follow daily. During flu season and certain times of the year, we are at an increased level of infection prevention mode. At present, we are even more heightened the level. We have stepped up our typical cleaning and disinfecting schedule that would be in place during flu season to include an enhanced cleaning schedule and increased our surface cleaning on high contact areas, just to name a few.
We know, one of your main questions is “how can I visit with my loved one?” We have already set up Zoom account and FaceTime. Any families interested in this service may contact Laurel Ridge Recreation @ 203-438-8226. Ext: 7047.
As soon as we know of any changes to the restrictions on visiting your loved one, we will let you know. We will provide email updates as often as possible. If you have Facebook, please follow our page and look for updates there as well. You can find us on Facebook @LaurelRidgeHealthCare or by the links provided on our website, www.LaurelRidgeHealth.com
Our residents will be offered in-room materials such as word searches, books, magazines, and other materials when desired. We are also showing movies throughout the day. We appreciate your patience in this matter. Please feel free to contact us with any questions. Stay healthy and safe!
Sincerely,
Sobha Lamontagne
Administrator